I am happy to accept returns, exchanges of non-personalised items providing that you:
Contact me at the Handmade Card Studio within: 14 days of delivery
Return the item(s) back to me at the Handmade Card Studio in their original condition within: 30 days of delivery.
Unfortunately, I cannot accept returns or exchanges for the following items, unless they arrive damaged or defective:
- Customised or personalised orders
- Items on sale
- Personalisation errors (unless the error is made by me).
If for any reason any items were to arrive damaged or defective, I would rectify any issues straight away with the choice of either a replacement or a full refund.